Chapter 12: Usability Testing
Chapter 12 of 15
Chapter 12: Usability Testing
12.1 Testing Methods
Test designs with real users to identify usability issues.
Testing Types:
- Moderated Testing: Facilitator guides users
- Unmoderated Testing: Users test independently
- Remote Testing: Test with users remotely
- In-Person Testing: Test in controlled environment
12.2 Testing Process
Follow a structured testing process.
- Define test objectives
- Recruit participants
- Prepare test tasks
- Conduct test sessions
- Analyze results
- Report findings and recommendations
12.3 Testing Best Practices
Follow best practices for effective usability testing.
- Test early and often
- Use realistic tasks
- Observe without interfering
- Document findings thoroughly
- Prioritize issues by severity