Chapter 2: User-Centered Design
Chapter 2 of 15
Chapter 2: User-Centered Design
2.1 UCD Process
User-Centered Design (UCD) is an iterative design process that focuses on users throughout the design process.
UCD Phases:
- Understand: Research and understand user needs
- Define: Define problem and requirements
- Design: Create design solutions
- Evaluate: Test with users and iterate
2.2 User-Centered Design Benefits
UCD leads to better products and user satisfaction.
- Higher user satisfaction
- Reduced development costs
- Fewer usability issues
- Better product-market fit
- Increased user adoption
2.3 Involving Users
Involve users throughout the design process.
- Conduct user interviews
- Observe users in their environment
- Include users in design reviews
- Test prototypes with real users
- Gather feedback continuously
2.4 UCD Best Practices
Follow best practices for effective UCD implementation.
- Start with user research
- Iterate based on user feedback
- Test early and often
- Document user needs and requirements
- Collaborate with cross-functional teams